Posts Tagged ‘review’

At Casteel Heating and Cooling, we pride ourselves in providing world class service, high quality products, affordable prices and exceptional warranties. Our customers feel the same – take a look at what they are saying on Kudzu this month!

“Great Service – We invited 6 companies to bid on replacing our air conditioner that was apparently blown out by lightning. I did a lot of research and learned that the installation is a huge part of the system functioning properly and lasting. We decided to go with Casteel due to their reputation and long experience. Our lead installer, Arron, was very friendly and took the time to explain everything and answer our questions. He and Danny were careful to wear “booties” and put down a protective paper pathway to avoid tracking dirt into our house. I feel confident in the system and their installation.”

“Great experience! – Brian was very courteous and took time to review all my options regarding my air unit. I never felt pressure to over purchase and am pleased with the quotes for new AC components. You always hear about scams in this industry but I fully trust Casteel based on the ease of today’s experience. I will use you again and pass this along to all my friends as a GO TO vendor!! Thank you for easing my anxiety regarding a new AC unit!”

“Great Service – My experience with Casteel was great. Their price was almost half the amount that another heating and cooling company wanted to charge. They came out quickly and my repair was done quickly. Wayne and Sean were great.”

“Beyond Impressed… The entire Casteel team is phenomenal. When my upstairs A/C unit went out, I called a few contractors to get estimates. My sales rep Chris really took the time to educate me on my system and made several recommendations that were extremely valuable. I felt like I was truly getting what I needed at a fair price. Compared to the other estimates I received, Casteel not only offered the most, but came in the least expensive.
Larry & Mike did an amazing job on the install. They kept me fully informed the entire way, were courteous and professional, and even managed to avoid cutting a hole in my walls (which I was fully anticipating based on the way my system runs through my house). I was beyond impressed with the Casteel experience, and I’ll never look for another provider other than Casteel again!”

“Always the Best Service – Just had our original Builders Air Conditioner and Furnace replaced with Casteel’s Trane unit and couldn’t be happier. The techs Chris and Michael arrived on time and promptly completed the work. They were very informative and courteous and left the premises spotless. I would never consider anyone but Casteel for my heating and cooling needs.”

We want to thank all of our customers for your support! Casteel Heating and Cooling would not be a success without all of you. Thanks for choosing us when it comes to your heating and air conditioning needs.

Our main goal here at Casteel Air is to give our customers top-notch service and make sure that we always leave them as happy as possible. We always do our best to make sure that all of  your AC needs are met and we leave a smile on your face. Check out what some of our other customers are saying about their 5-star visits from Casteel:

“Our technicians, Sean and Danny were prompt, extremely polite, courteous and patiently answered all our questions. Amazing, considering they work in 120+ degrees ALL DAY. They went over and above the call of duty to ensure the job was done well and right. You could tell they care about their workmanship and have pride in their company. Top notch team – true professionals!!”

“Casteel has always been the best and today, Joe and Kevin proved it again. They installed our new system with quick efficiency and professionalism! They patiently answered my questions and showed me everything that I need to know.
Thanks guys! You are the best!!!”

“Got timely install of new A/C. My installer Chris H was neat and efficient. Could not be happier.”

“I recently had to replace a stolen AC unit. Chris M., Design Consultant for Casteel, assessed what I needed and was able to schedule an install with a comparable unit. Arron H and Chris H who installed my new AC were professional, efficient and neat–cleaning up and being thorough about the entire job. I have been a Casteel customer for 8 years and appreciate their high quality customer service.”

“I highly recommend Casteel. The service technician was thorough, explaining everything he was doing. He answered every question I had, showed me the defective part on my A/C unit, and why it was defective. The same part on my other unit had fallen just below the recommended rating – he explained that I could still use it but it may need to be replaced in the near future (I did replace it). Overall, I am very satisfied with the experience and would use Casteel again without hesitation.”

We want to thank all of our customers for your support! Casteel Heating and Cooling would not be a success without all of you. Thanks for choosing us when it comes to your heating and air conditioning needs.

That’s the title of a recent review at kudzu.com about Casteel Heating and Cooling.  Here’s a sample of what you’ll read:

…Casteel turned out to be a great choice! Everyone that came on the installation day, were outstanding! I strongly recommend this company to anyone. The quality of service you get from them is not matched by anyone in the industry…

Mike, thanks for the kind words and for taking the time to post the review!  We appreciate it!

To learn more about Bob Casteel and Casteel Heating and cooling, be sure to fan us on Facebook, follow us on Twitter and visit our new YouTube Channel.