Posts Tagged ‘professional’

We know that there are plenty of other businesses in the area that do what we do. We also know that you can and will choose based on what your friends say, your family says and your neighbors say. Casteel Heating and Cooling has been in business since 1987 when Bob started the company with one service truck, an office and a warehouse in his home for parts and equipment. Since day one he has based his business on customer service, doing the right thing and providing exceptional service for a fair price.

Over the last 23 years, Casteel has stayed true to Bob’s original business model and today we have experts calling on our customers and treating each one as if he or she were the only customer we have. Our business has invested time and money in each and every one of our technicians to ensure that you get the best possible service we can provide for you. We think that gives you some peace of mind and we guarantee we can deliver on the promise that you’ll get world class service, exceptional products and quick response.

Need  more? Read what your neighbors have said about us at Kudzu. You can read one or all of the 400+ reviews our customers have posted. We hope that you’ll remember us when you need an HVAC contractor in the Atlanta/ Marietta area. Once you become a customer, we’ll remember you!

Casteel Heating and Cooling

Casteel Heating and Cooling offers direction and makes recommendation based on information that is backed up by testing and experience. One of the first tests we perform when replacing your HVAC unit is a Manual J “Residential Load Calculation.” This test ensures that your new unit is sized properly for your home. recommends the following:

Correct system sizing requires considering many factors other than simply reading the nameplate of the existing unit. Key factors for correctly sizing a heating and cooling system include the following:

  • The local climate
  • Size, shape, and orientation of the house
  • Insulation levels
  • Window area, location, and type
  • Air infiltration rates
  • The number and ages of occupants
  • Occupant comfort preferences
  • The types and efficiencies of lights and major home appliances (which give off heat).

Make sure that anytime you’re considering hiring an HVAC contractor you insist on having the Manual J Residential Load Calculation performed prior to signing any contract. At Casteel Heating and Cooling, we not only perform the Load Calculations but we also perform these tests as well:

  • Room by Room Airflow CalculationCasteel Heating and Cooling
  • Air Duct Leakage Calculation
  • Air Flow Leakage Reduction Guarantee
  • Infiltrometer Blower Door Test

We’ll do thorough research and testing before we recommend the right HVAC unit for you!  Call us today at 770-565-5884 Contact us online .

Casteel…world class service…unmatched quality!

Here are some testimonials from satisfied customers!

Quality work and honest service = Best!
The quality of service and work from Casteel is unsurpassed. I’ve not seen a company as focused on providing their customers with fair, honest, quality work as Casteel. I trust them in my home, I know that they’ll tell me the truth and I would recommend them to anyone.
Finally someone to trust
While away on vacation in the Virgin Islands the house sitter called to tell me that the A/C stopped working. I had heard from my neighbor that they had used Casteel and were happy with the service they received. I called them and they came the same day. Donald the service technician called me to discuss the issues and the repairs while he was there. The capacitor had failed and Donald had one on his truck. I approved the repairs, and was able to pay the technician over the phone. The house sitter was happy and I am sure my 2 dogs appreciated it as well. I trust these guys to return if I need them again. The pricing was reasonable the service was professional. I plan to tell everyone I know in our community.
Would you like to get the same customer service and professionalism when you need an HVAC technician? Just call Casteel Heating and Cooling at 770-565-5884!