Posts Tagged ‘Casteel Heating and Cooling’

At Casteel Heating and Cooling, we pride ourselves in providing world class service, high quality products, affordable prices and exceptional warranties. But instead of hearing it from us, take a look at what some our customers are saying on Kudzu this month!

“I purchased a new hvac. I was totally pleased with the expertise and professionalism of my sales rep. He took the time to answer my questions about the hvac sold by Casteel and by its competitors. He was credible and won the sale while not speaking disrespectfully about other offerings. On installation day, the crew (Larry and Kevin) did an excellent job installing the unit and working as efficiently as possible. This was my first experience working with Casteel – I trust that they will have a valued customer for life.”

“I’ve used Casteel for 6 mths now and have been very pleased. They did maintenance in summer and winter. Brian was our technician and took the time to explain what he was doing and why. He answered my questions and was not rushed to simply check the box and move on. I will continue to ask for him! Good work!”

“We have been using the services of Casteel for a couple of years now and we have always had great service with them. Their technicians are always professional, especially Brian Williams. We will continue to use them for all of our heating and cooling needs.”

“Great service and customer support. I have used Casteel Heating and Cooling now for about 3 years..Can’t say enough about the service and support. They are number 1 as far as I am concerned!!!”

“Prompt and professional service. I like that they came when they said they are going to come — respectful of my time. Brian Williams was a great technician!”

We want to thank all of our customers for your support! Casteel Heating and Cooling would not be a success without all of you. Thanks for choosing us when it comes to your heating and air conditioning needs.

It’s been getting cold and that old furnace of yours will be cranking non-stop this winter. Make sure you take advantage of our $79 Furnace Efficiency Tune-Up Coupon!

Casteel 25-Point Furnace Tune-Up Includes:

Check for Carbon Monoxide Leaks

Inspect Igniter

Inspect Rectifier Probe

Check Differential Pressure Switch

Inspect Draft Inducer

Inspect Exchanger for Micro Holes

Inspect Exchanger for Rust

Inspect Exchanger Face Plate

Check Pilot Assembly

Check Gas Valve Operation

Check for Gas Leaks

Check Gas Pressure

Inspect Limits and Safety Switches

Inspect Flue Conditions and Codes

Inspect Electrical Disconnect Wires

Inspect Electrical Component Wires

Inspect Door Switch for Safety

Check Safety Drain Pan Switches

Check Blower Motor

Inspect Indoor Coil for Visible Leaks

Minor Cleaning of Indoor Coil

Check Condensate Drain Line and Pump

Check Thermostat Operation / Calibration

Cycle System and Test Safety of Operation

Includes Standard 1″ Filters

Your outside air conditioner is exposed to dirt, dust, pollen and grime that can impact how well you’re AC cools, increase your power bills, even shorten the life of your system. Our professional technicians can diagnose and repair your HVAC issues quickly and efficiently…and You Won’t Pay for Freon! So what are you waiting for, call us today!

The temperature is getting lower and lower while your heating bill is getting higher and higher. Follow these six tips to help reduce your heating bill while trying to stay warm!

Socks! When your feet are cold, your whole body can feel cold. So throw on a pair of socks! It’ll warm you right up.

Using Other Heat Sources. There are plenty of activities you can do to heat your house without changing the thermostat. Cooking a meal in your oven or taking a warm shower and letting the steam warm the room.

Lower Your Thermostat. Most likely you won’t notice a difference if you lower it by a few degrees, but you will notice the difference in your bill.

Programmable Thermostat. You can program your heater to work when you are in the house, or shut off when your not home or sleeping. A programmable thermostat can be a great investment!

Call for a Checkup. Proper maintenance of your heating system will help keep your furnace running more efficiently. Call an HVAC professional to have a furnace tune-up.

Don’t Let the Heat Slip Out! Make sure you windows and doors are shut. Also try keeping doors shut to rooms you are not using.

Try using these low cost tips to help you save money on your heating bill this winter. Let us know if any of these suggestions helped you!

Did you have that one instructor in school that you always listened to and learned from? The NEWS and AHRI are now accepting nominations for the 12^th Annual HVACR Instructor of the Year!  The goal of the contest is to recognize and reward the HVACR instructors who have enriched and impacted the lives of students.  The contest is intended to give credit to the instructor that has made the biggest difference in a student’s life by teaching them more than anyone else about HVACR.

If you know an instructor that you’d like to nominate and have seen them in action, then you are eligible to vote.  Nominees should be from a vocational school, adult education program, community college, or apprenticeship.  The deadline for nominations is June 3, 2011 and winners will be announced in November. Click on the form link to submit an entry form today!

It’s important to have maintenance done on your HVAC system twice a year. Most people clean their system during the spring and before winter.  Cleaning your system during the spring is the best time to have your HVAC contractor conduct a pre-summer inspection of your system.  The summer months get hot and humid, so it’s important to have your system inspected to ensure it’s working properly.

Listed below are summer HVAC maintenance tips from Kudzu.com:

• Check thermostat and furnace system controls. This insures that the starting cycle is working properly so you stay comfortable and save energy.
• Make sure the electrical connections are tightened and lubricate all HVAC moving parts. Loose electrical connections and lack of adequate lubrication reduces the life of the unit components leading to increased energy use.
• Make sure the condensate drain is working properly. A plugged drain or pipe can cause water damage, and affect the humidity levels in your home.
• Clean the evaporator and air conditioning coils. Dirty coils can higher your energy bills leading you to spend more money.
• Check the air conditioner refrigerant level. The wrong level of refrigerant can affect your system efficiency and increase your costs.
• Make sure the blower components are properly adjusted. Improper blower components can reduce efficiency up to 15 percent.
• Change air filters regularly to ensure system efficiency.

Call us today at 770-565-5884 or visit us online to schedule your summer maintenance check-up!

Do you know what an HVAC contractor should test for when installing new high efficiency equipment? Before investing in a new high efficiency heating and cooling system, you need to make sure you select a contractor that installs equipment based on facts, testing, and science. Unfortunately, many HVAC contractors offer advice on new high efficiency heating and cooling systems based on opinions and guesses. When selecting an HVAC contractor, make sure the contractor meets the minimum criteria listed below:

• Computerized “Manuel J” Load Calculation – This is a room by room scientific test that will determine the right size equipment for your home.
• Room by Room Airflow Calculation – This is a scientific measurement of the amount of air coming out of the air vent in each room. This will ensure your new system heats and cools your home evenly.
• Air Duct Leakage Calculation – The typical duct system in a home leaks 25-40%. The air duct leakage test identifies where the leaks are located so repairs can be made.
• Air Flow Leakage Reduction Guarantee – Get a written guarantee that the duct system will leak less than 10%, or that they will guarantee 75% less air leakage once the new system is installed.
• Infiltrometer Blower Door Test – This is a scientific test that measures the level of air leakage in the entire home. Understanding this will help solve high utility bills, unhealthy indoor air, musty odors, excessive dust, humidity issues and hot and cold spots throughout the home.

We conduct extensive research and testing before recommending you the best HVAC unit that fits your needs.  Call us today at 770-565-5884 or contact us online to schedule an appointment today!

Here at Casteel Heating and Cooling, you hear us discuss pretty often that we pride ourselves on our customer service. Here are some people who agree…

Comes Through When You Really Need Them…

It was around 9am on the Sunday morning before the big snow/ice storm was to hit and getting out of bed my wife and I immediately realized our house was cold really cold. We have a small child so this was not a good thing. We called Casteel at 9:30am. They informed us on the phone it could possibly be much later that evening before they could make it out to our home because they had many calls already. The Casteel technician, Robert Gross, showed up BEFORE NOON and our house began heating up shortly thereafter. The service from Casteel and Robert was prompt, courteous, competent and professional; what more do I need to say. I recommend them highly without reservation.

And here’s another satisfied customer…

Exceptional Company!

I never thought I would be excited about a heating and air unit. From the moment Bob evaluated my needs to the exceptional service from the technicians, John and Tim, I was delighted with their professionalism. I never felt pressured but always felt as though they cared about me, the customer. I compared several other companies and I am so glad the I selected Casteel. As you can tell, I highly recommend Casteel!

Call us today at 770-565-5884 or visit us online to experience unmatched customer service and 100% satisfaction!

Casteel is excited to announce a new Facebook lineup starting Monday, May 2, 2011.  We will have a new segment each day that we know you’ll like.  Make sure to join the Casteel Facebook page and be apart of this new exciting lineup.  Here’s what you can expect:

Monday – “Can Your Man?”

Every Monday we will have a different “Can Your Man?” segment where we pose the question: Can your man __________? For example, “Can your man remember your birthday?  We encourage you to tell us what your man can or can’t do.

Tuesday – “How Cute is This?”

Every Tuesday we will have a “How Cute is This?” segment where you are encouraged to leave comments and/or submit photos of cute things.  For example, with Mother’s Day being this month, we asked community members to tell us about their most memorable moment with their mom.

Wednesday – “What are you Having for Dinner Tonight?”

Every Wednesday we encourage you to submit recipes and tell us what you’re having for dinner that night.  Each week we will post a new healthy and delicious recipe that is easy to prepare for dinner.

Thursday – Trivia/Game Day

We will dedicate every Thursday to asking a trivia question where community members will be eligible to win a $10 gift card to Starbucks.  Trivia questions will cover anything from current events to entertainment.

Friday – My Crazy _________

Every Friday you are encouraged to share with other community members what drives you crazy.  Whether it’s a neighbor, a family member, an intersection, the way someone drives, the traffic, etc. we want you to tell us what drives you crazy.  This segment is an expanded sound off segment.

“90 Days of Summer” Segment

The “90 Days of Summer” segment starts the first day of summer, June 21, 2011. This is a contest where you can enter to win a grand prize after 90 days with a gift card being given away everyday of the 90 days.  This segment will include new summer recipes, summertime photos, etc.

Are you paying more than you should to heat and cool your home?  Surprisingly, many people are!  It’s easy to pay for an HVAC system that is too large or too small for your home, but you can save money by properly managing your home energy.  It’s important to find a system that best fits your home’s needs by doing some simple research before making your purchase.  Trane offers high-performing equipment that can help your home be more energy efficient year round.

Trane offers many high-performing and high-quality HVAC systems for homes, including high-efficiency products that can reduce your utility bills and energy costs.  These high-efficiency products can also benefit the environment.  According to Alliance to Save Energy, the average household this year will pay $2,300 this year on energy costs.  Some recommended Energy Star qualified systems to help with your energy management include the Trane XC95 and the Trane XL20i.  The Trane XC95 is one of the market’s most efficient gas furnaces and can save you up to 40 percent on home energy consumption.  The Trane XL20i is one of the highest energy efficient air conditioners on the market today and can save you up to 60 percent of your annual energy bill if it’s replacing a system 10 years or older.  Programmable thermostats, such as the Trane XL800, can also provide you annual savings with accurate temperature control.  Programmable thermostats often have an annual savings of around $100 and usually pay for themselves in two years or less. Performing preventative maintenance before the summer and winter will also help improve energy efficiency and save you money.

In addition, it’s important to make sure your HVAC system is properly installed so you’re getting the most efficiency from your system.  Energy efficiency can be impacted due to mismatched coils, improper air flow, and leaking ducts.  70 percent of HVAC systems don’t have the correct air flow and nearly 74 percent have an improper amount of refrigerant resulting in higher energy costs.  Trane products are designed to achieve maximum efficiency, reliability and comfort if properly installed.

For more information about Trane products, call Casteel Heating and Cooling at 770-565-5884 or visit us online!