Posts Tagged ‘Casteel Heating and Cooling’

At Casteel Heating and Cooling, take our customer service very seriously.  That’s why we are so happy to see so many great reviews- it means we are doing our job!  Take a look at what our customers are saying on Kudzu this month!

“I appreciate Greg’s conscientousness toward his job and knowledge. I knew I was getting my money’s worth and was pleased with the service. He did a thorough job checking the system and that’s what is what is important during the maintenance.”

“These guys are total pros, from start to finish. This was a service call, and the result was bad news – that I needed a completely new furnace – but the tech took his time explaining why, let me see with his video camera inside the furnace, and explained the options for me. Casteel are always polite, on time, take care of your house and belongings (shoe covers, etc.). It’s hard to go wrong with these guys.”

“We are no strangers to Casteel. Our second home and Casteel came to inspect our furnace prior to its first use this season. I am so thankful I called before starting it up. Had a cracked heat exchanger! They are the most trustworthy people, and I cannot imagine ever calling anyone else. Thanks to everyone who helped us; Brian, Chris, Ryan, Chris and Michael.”

“Great service, thorough maintenance check, friendly staff. We’ve worked with Casteel for the past 5 and a half years, and they take their business personally.”

“The technicians that Casteel sends to me are always competent. What makes Casteel different is that their technicians and office staff are also courteous and respectful. Always a pleasant experience!”

“Casteel successfully serviced two units in my home when I thought I was going to have to replace them. Happy Customer!”

Our customers mean the world to us. Thank you to everyone who comes to Casteel for their heating and cooling needs!

Fall just started, but before we know it, winter will be here. Heaters will be run, comfortable blankets and fires will be used, and hot chocolate will become a nightly treat.

With the cooler weather, there is usually a decline in the amount of time spent outdoors and the amount of time that windows are left open to let in a breeze. All of this will contribute to an increase in indoor air pollutants, especially if you choose not to run your air because the weather feels “just right”.

Chemicals and pollutants are present in your home year-round, but in the summer, spring and fall, we are either outdoors more or we make sure to leave the windows open so we can take advantage of the great breezes that come through.  In the winter, however, given that we keep the windows closed and spend more time indoors, we create an environment for these pollutants to grow and make a negative impact in our home.

Fortunately, there are a number of things you can do to keep that indoor air at a good quality and we’d love to share that with you!

1. Check your filters.  Make sure you filters are clean and fresh.  In the winter, your filters will fill up faster with these indoor air pollutants and once the filter is at capacity, those pollutants will them escape into the air in your home.

2. Consider an air filtration system.  An air filtration system can remove up to 99.98% of indoor allergens.

Fall is already here and before we know it, the winter months will be making their presence known as well.  If you have been someone who has experienced an increased energy bill during the winter months, we are here to provide you with some energy and money-saving tips for the upcoming season.

  1. Seal your windows and doors.  If you have any gaps in your windows and doors leading to the outside, not only will your air conditioning be working overtime to compensate for the cool air coming in, but that same produced heat will escape through the gap, resulting in a cycle of increased energy cost.
  2. Lower your water heater temperature. We all need to be able to heat our water, right? You can still do so and lower the temperature on your water heater, all at the same time. Adjust the temperature just a tad and notice a change in your energy bill, without compromising your comfort.
  3. Invest in a programmable thermostat. There are those times that you’ll forget to set your thermostat before you leave the house, leaving it running and wasting energy. With a programmable thermostat, the temperature can be set for a specific time and take that worry off of your hands.

For more energy and money-saving tips, reach out to us on Facebook or Twitter, or contact us to discuss!

Duct Sealing – “air duct testing and repairs to leaky duct work could be the most important energy improvement homeowners can make.” (source: Department of energy)

In houses with forced-air heating and cooling systems, ducts are used to distribute conditioned air throughout the house. In a typical house, however, about 25-40 percent of the air that moves through the duct system is lost due to leaks, holes, and poorly connected ducts. The result is higher utility bills and difficulty keeping the house comfortable, no matter how the thermostat is set.

How do you know that your home has poorly performing ducts?

  • you have high summer and winter utility bills;
  • you have rooms that are difficult to heat and cool;
  • you have stuffy rooms that never seem to feel comfortable;
  • your ducts are located in an attic, crawlspace, or the garage;
  • you find tangled or kinked flexible ducts in your system.

Benefits of Duct Sealing

A duct system that is well-designed and properly sealed can make your home more comfortable, energy efficient, and safer.

Call today or go online to schedule a free evaluation and quote!

Last month we told you some things to look for that would indicate that your HVAC system needs attention from a specialist. However, a quick fix isn’t always the answer – sometimes the best action is to replace your system entirely. Replacing your system can seem like a large cost upfront, but a new, more efficient system will save you more money over time by reducing your energy bill and minimizing the need for maintenance and repair. Energy Star offers a check-list of signs that indicate that a system needs to be replaced.

The age of your system is a solid indicator of when it will need to be replaced.  Talk to a professional about replacing your system if

  • Your furnace or boiler is more than 15 years old.
  • Your air conditioner or heat pump is more than 10 years old.

Some signs that you system needs to be replaced are obvious and easy to spot, and occur from daily use, such as:

  • Uneven temperature throughout the home; some rooms are too hot while others are too cold.
  • Your cooling or heating system is excessively noisy.
  • Your energy bills start to increase suddenly.
  • Your equipment needs frequent repairs.

You can also spot a system that’s on its way out by some factors that may seem less obvious:

  • Your home is exceptionally dusty, which could be caused by leaky ducts.
  • Your home has problems with keeping a consistent humidity; faulty equipment and leaky duct work can cause air to be too humid in the summer or too dry in the winter.

Let us know if you have noticed any of these signs in your home or if you any questions about upgrading or replacing your system. You can also reach out to us on Facebook or Twitter.

The “You-Name-It Shopping Spree” Sweepstakes will be coming to an end by May 1st! You better get your entries in now before it is too late! When you enter the Sweepstakes, you are automatically in the drawing for a $50 gift card! If you refer a friend that gift card goes up $10 in value! You can refer up to 15 friends. That brings your gift card value up to $200! We at Casteel have always valued customer service and wanted to give back to you all by hosting this sweepstakes!

Remember, you can enter by going to our Facebook page. Once you’ve liked the page, look for the tab marked “Sweepstakes” under our profile image and enter. Be on the lookout for the winner on May 3rd, 2012! The winner will be randomly selected and notified via email.

Best of luck everyone! Where will you spend your $200 gift card?

Sweepstakes Rules

At Casteel Heating and Cooling, we pride ourselves in providing world class service, high quality products, affordable prices and exceptional warranties. But instead of hearing it from us, take a look at what some our customers are saying on Kudzu this month!

“Awesome Techs
Casteel has become my “go to” for HVAC needs. I initially called due to radio ads but the professionalism and courtesy of the technicians really sold me. I only wish I had gone to them for my system. They keep me informed, are always on time and don’t pressure. This time my technician was Sean Banks.”

“Very Professional
Thanks to our a/c person everything went well. He seemed very knowledgeable and made it all easy to understand.”

“Very Impressed with Brian Williams our tech
On time. Very thorough and helpful. Diagnosed and solved our problem and gave us some other helpful hints for our very old hvac units. We are now ready for long hot summer, thank you Brian and Casteel.”

“Completely Satisfied
We have the the Casteel Preventative Maintenance program with Casteel and our main floor AC unit stopped working. The unit needed one part that was 20% off due to the maintenance agreement. What I feared would have been a $500 service call was less than $150. Way to go Casteel!”

We want to thank all of our customers for your support! Casteel Heating and Cooling would not be a success without all of you. Thanks for choosing us when it comes to your heating and air conditioning needs.

It is important to try to keep up with home maintenance for your HVAC system to ensure efficiency and to keep things running smoothly. Kudzu recommends a few things you can do yourself.

Make sure you are routinely checking, cleaning and changing your air filters. Try to do this once a month for your furnace, AC and/or heat pump. Having a clean filter will help with the efficiency of your HVAC system. Keeping a dirty filter will only lead to problems and early failure of system!

Regularly check your units outside to make sure that plants and leaves aren’t getting into the system. You don’t want a family of ants setting up colonies in your system, it will affect your air-conditioners performance.

Before calling an HVAC Technician, make sure all circuit breakers are turned on. A simple blown fuse could be the issue!

Always make sure that your supply-air and return-air vents are open and unobstructed to ensure proper air flow.

Try to make sure there are no obstructions within 3 feet of your air conditioning compressors. By obstructions, we mean anything from a fence to a bush or tree branch hanging above. This will prevent damage in the case of a storm.

Easy stuff, right? Now you’re almost on your way to being an HVAC professional…almost!

It is a good idea to know how your heating system actually works, seeing how you pay those bills every month! To understand them better, first, you need to determine what type of system you are using in your home. Here is the basic breakdown from Kudzu.

Natural Gas: It is carried into your appliances such as your furnace or gas stove. Propane gas is usually found in a tank somewhere outside your home and it carriers the gas through pipes underneath your home.

Electric Furnace: The best way to describe it is like a toaster. It heats the house like a toaster heats up bread.

Heat Pumps: This is an energy efficient alternative to a furnace. A heat pump will move air from one place to another, trying to evenly distribute the heat or cool air, depending on the season. Since they move heat, instead of generating heat, they are able to provide up to four times the energy they consume, pretty cool huh?

Hot Water & Steam Heaters: They are basically the same thing. They both have a boiler which heats up the water and then gets sent through the pies as steam.

Forced Air: This is the most common heating system. You set your thermostat and wheels begin to turn, well not really. The furnace heats up the air in the chamber and then blows it through duct work and registers throughout your home. Thermostats are a great investment, and an easy way to save money.

Hopefully, now that you have a better understanding of how heating systems work, you can choose one that fits your lifestyle or budget! Remember thermostats and heat pumps are huge money savers and a great investment! Always consult an HVAC professional to get the best heating system to fit your home!

With all this cold weather in Marietta, you are going to want to make sure your furnace is running the best it can! Make sure you take advantage of our $79 Furnace Efficiency Tune-Up Coupon!

Casteel 25-Point Furnace Tune-Up Includes:

Check for Carbon Monoxide Leaks
Inspect Igniter
Inspect Rectifier Probe
Check Differential Pressure Switch
Inspect Draft Inducer
Inspect Exchanger for Micro Holes
Inspect Exchanger for Rust
Inspect Exchanger Face Plate
Check Pilot Assembly
Check Gas Valve Operation
Check for Gas Leaks
Check Gas Pressure
Inspect Limits and Safety Switches
Inspect Flue Conditions and Codes
Inspect Electrical Disconnect Wires
Inspect Electrical Component Wires
Inspect Door Switch for Safety
Check Safety Drain Pan Switches
Check Blower Motor
Inspect Indoor Coil for Visible Leaks
Minor Cleaning of Indoor Coil
Check Condensate Drain Line and Pump
Check Thermostat Operation / Calibration
Cycle System and Test Safety of Operation
Includes Standard 1″ Filters