Posts Tagged ‘atlanta’

Many of you have probably heard of the term SEER before, but do you know what it means?  SEER stands for Seasonal Energy Efficiency Ratio.  According to the Air Conditioning, Heating and Refrigeration Institute, SEER is a measurement of cooling efficiency.  It is the rating of efficiency a unit delivers, by determining the amount of energy needed to produce an overall British Thermal Unit (BTU) of cooling capacity over the course of a cooling season.  SEER ratings typically range from 13 to 23, with the highest numbers indicating the most efficient units that offer the most energy savings.  It’s important to know that the higher the SEER rating, the higher efficiency, resulting in lower operating costs.  On the other hand, the lower the SEER rating, the lower efficiency, resulting in higher operating costs.  Invest in a higher SEER unit today and save a lot in the long run. You won’t be sorry!

North American Technician Excellence (NATE) just announced it is extending certification for HVAC technicians called to active duty. As soon as NATE-certified military service members deploy, their NATE certification is postponed until they return home. NATE is extending certification for HVAC technicians serving active duty to guarantee that the technician comes home with the same qualifications as he or she left with. When the technician returns home from active duty, he/she will receive all new NATE certification documents. According to NATE, the expiration date of their certification will be extended to reflect their time in service.

“All of us at NATE feel that this policy is critically important for our NATE-certified technicians active in the military, and it is the least we can do to support our troops,” said Patrick Murphy, vice president of certification for NATE. “The last thing these honorable and esteemed professionals need to worry about is the status of their certification. By stopping the clock on their NATE certification, we aim to do our small part in helping these technicians pick up where they left off when they return from serving our country.”

HVAC technicians called to active duty can simply contact NATE when they return home to extend their certification and obtain their new documents. NATE certified technicians are thrilled by the news and are pleased with NATE’s gesture to extend certification.

So you may be asking yourself, what is a packaged heating and cooling system and why do I need one?  A packaged system contains the same components as a split-system namely the compressor, condenser, evaporator, and the expansion valve – all located in a single unit utilizing less space as opposed to a split-system.  Packaged units are usually installed on the ground or on the roof outside, allowing for both horizontal or down-flow designs.

Packaged heating and cooling systems have been designed to contain all of your heating and cooling equipment in an all-in-one system.  Depending on the weather and your energy needs, there are four types of packaged systems to choose from, each with different functions:

  • Packaged heat pumps that both heat and cool your home
  • Packaged air conditioners that offer cooling for warmer climates
  • Packaged gas-electric units that can switch from electric air conditioning to gas heating
  • Hybrid fuel packaged systems that work as a heat pump, but can also provide gas heating

Some benefits of a packaged heating and cooling system include:

  • Packaged units include all of the components of a heating and cooling system in a single location, saving more space.
  • Energy-efficient performance.

For more information, call Casteel Heating and Cooling at 770-565-5884 or visit us online!

The team here at Casteel Heating and Cooling prides ourselves on our customer service. Here’s what some of our satisfied customers had to say…

“I thought I’d have to wait forever to have someone come look at my heat/air system but Casteel sent a guy out in no time! Plus they were really nice when I called. I didn’t expect such high quality work in such a short amount of time. And our tech was a genuinely nice man, that’s rare these days! (Thanks, Ron!) I’ll always use Casteel in the future and I’ll definitely recommend that my family and friends do the same. I either have to be really impressed or really appalled by a product or service to feel like it’s worth writing a review! Thanks y’all!”

and another…

“I called Casteel to schedule a servicing for my AC,the person i spoke with was very prompt,kind and courteous.Had service Tech Ron come to my home.Ron was very kind,knowledgeable clean cut and respectful.Thank You Ron and Casteel! I would recommend Casteel to anyone!”

We want to thank all of our customers and let you know we appreciate you! For outstanding customer service, call us today at 770-565-5884 or visit us online!


According to the U.S. Department of Energy’s Office of Energy Efficiency and Renewable Energy (EERE), your heating and cooling system uses more energy than any other system in your home. It’s estimated that heating and cooling accounts for nearly 40 percent of a typical utility bill.

You can save money by regularly maintaining and upgrading your heating and cooling system along with appropriate insulation, air sealing, and thermostat settings.  By doing this, the EERE estimates you can save on your heating and cooling bill, and reduce environmental emissions from 20% to 50%.

Here are a few tips to save on your heating and cooling bill:

  • Use a programmable thermostat and set it at a comfortable temperature.
  • Clean or replace your furnace filters once a month.
  • Clean your warm-air registers, baseboard heaters, and radiators as needed.
  • Bleed trapped air from hot-water radiators once or twice a season.
  • Place heat-resistant radiator reflectors between exterior walls and the radiators.
  • Turn off kitchen, bath, and other exhaust fans within 20 minutes after you are done cooking or bathing.
  • During the cooler months, keep the drapes on your south-facing windows open during the day to allow the sunlight to enter your home and closed at night to reduce the chill from cold windows.
  • During the warmer months, keep the window coverings closed during the day to prevent solar gain.
  • Select energy-efficient products when buying new heating and cooling equipment.

By following these tips, you should notice a reduction in your heating and cooling bill! For more information, you can speak to one of our team members or you can contact us online!

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So you’re probably asking what are UV germicidal lights?  UV germicidal lights kill the mold spores and certain live, airborne bacteria passing by the light to prevent them from being re-circulated into your home’s air.  The lights are similar to those used in hospitals, restaurants and laboratories, and are easy to install to your heating and cooling system.  The lights protect against mold and bacteria from easily spreading throughout your home.

Some benefits of UV germicidal lights include:

  • Eliminates up to 99.9% of mold spores in your heating and cooling system
  • Kills up to 87% of certain live, airborne bacteria passing by the system
  • Helps maintain system efficiency and airflow

So if you want cleaner air in your home, contact Casteel Heating and Cooling and ask about UV germicidal lights!

I’m sure many of you have heard of a dehumidifier, but do you know what one is?  A dehumidifier removes moisture from the air.  The ideal level of humidity in a home should be between 30 to 60 percent.  People living in homes at this range feel the most comfortable and can limit many harmful effects.  As we enter spring and as summer approaches, excessive moisture can be a major problem.  The moisture in the air can make your home feel uncomfortable.  Excess moisture also promotes mold and mildew which is not fun to deal with!

Some benefits of a dehumidifier are:

  • Helps protect you from asthma attacks due to dust mites.
  • Deters symptoms of arthritis from acting up.
  • Prevents mold and mildew.
  • Energy efficient for your home.

These are just some of the many benefits of having a dehumidifier.  So as we enter the warm summer months in Atlanta make sure your home has a dehumidifier.  For more information, you can speak to one of our team members or you can contact us online!

Often we discuss our quality at Casteel and one man has a lot of pressure on his shoulders making sure we get every job done right! Dennis Gibson is in charge of Quality Control and has a big job to accomplish!

Casteel Heating and CoolingWith over 35 years of experience in the heating and air conditioning field, Dennis has just about seen it all! Known as a perfectionist during his installation days has made Dennis the perfect manager to oversee quality and installation training within Casteel. Dennis ensures that every job installed meets his strict criteria of acceptance. The results of Dennis’s accomplishments have been tremendous. With customer satisfaction scores at an industry high, and failure rates and callbacks at an industry low, he has proven his ability.

Flying his C-172m Cessna Skyhawk is his passion, but Dennis also enjoys swimming, biking, running and spending time with his wife.

From now on when you see a job well done, you’ll know Dennis is watching and making sure every detail is handled. Thanks Dennis for doing a great job and keeping our customers happy!


Here at Casteel Heating and Cooling, you hear us discuss pretty often that we pride ourselves on our customer service. Here are some people who agree…

Reliable, Fair, and Professional
We needed an entire heating and A/C system replaced. Everyone we dealt with was incredibly helpful, professional, and friendly. We received good advice on what type of unit we would need, and the installation was quick and neat. Wayne and Joe are awesome.
and another…
Wonderful Service
I purchased a home last April. Casteel installed two new HVAC systems. The service and product were superb! I recently decided to have some duct work changed. Casteel came out and changed around things to my complete satisfaction! Tom Taylor is a wonderful resource, and a great salesman! My original install was completed by Dennis and crew. My new ductwork changes were completed by Wayne and Tony. I can not effectively describe how wonderful these guys are! I wish I had written a review on my original install, b/c they were fantastic. But, Wayne and Tony really went above and beyond on my recent ductwork changes! I know they ran into some major challenges in my attic/crawlspace. But, these guys did not let anything get in the way of completing the job correctly! No shortcuts here! I am completely satisifed with a job well done! I recommend these guys to everyone!
Geri Turner
Marietta, GA
Can you say this about your HVAC team? Call us today to experience unmatched customer service and 100% satisfaction.


What does your electric bill normally run? Is it consistent? Does it seem high? Your HVAC system could be the culprit!

Casteel Heating and CoolingFirst thing we recommend is have a licensed contractor come out and take a look at your unit. There are a lot of things that could be causing it to use more energy than normal: 1) Your ductwork could be old and leaking, 2) Your filters need changing, 3) The blower is no longer working, 4) Your unit is just plain old and not as efficient as newer models and so on and so on.

Let the professionals take a look. See if your electric company is offering any kind of incentive or rebate for upgrading to a newer model. Ask if the HVAC contractor has any rebates as well. These steps alone could save you hundreds and maybe a thousand on your installation and equipment. After installation you should see a significant decrease in your bill. Sometimes, your electric company will actually give you credit on your bills when you upgrade your equipment.

Spend a little to save a lot in the long run. You won’t be sorry!