Posts Tagged ‘air conditioning’

At Casteel Heating and Cooling, take our customer service very seriously.  That’s why we are so happy to see so many great reviews- it means we are doing our job!  Take a look at what our customers are saying on Kudzu this month!

“I appreciate Greg’s conscientousness toward his job and knowledge. I knew I was getting my money’s worth and was pleased with the service. He did a thorough job checking the system and that’s what is what is important during the maintenance.”

“These guys are total pros, from start to finish. This was a service call, and the result was bad news – that I needed a completely new furnace – but the tech took his time explaining why, let me see with his video camera inside the furnace, and explained the options for me. Casteel are always polite, on time, take care of your house and belongings (shoe covers, etc.). It’s hard to go wrong with these guys.”

“We are no strangers to Casteel. Our second home and Casteel came to inspect our furnace prior to its first use this season. I am so thankful I called before starting it up. Had a cracked heat exchanger! They are the most trustworthy people, and I cannot imagine ever calling anyone else. Thanks to everyone who helped us; Brian, Chris, Ryan, Chris and Michael.”

“Great service, thorough maintenance check, friendly staff. We’ve worked with Casteel for the past 5 and a half years, and they take their business personally.”

“The technicians that Casteel sends to me are always competent. What makes Casteel different is that their technicians and office staff are also courteous and respectful. Always a pleasant experience!”

“Casteel successfully serviced two units in my home when I thought I was going to have to replace them. Happy Customer!”

Our customers mean the world to us. Thank you to everyone who comes to Casteel for their heating and cooling needs!

Fall just started, but before we know it, winter will be here. Heaters will be run, comfortable blankets and fires will be used, and hot chocolate will become a nightly treat.

With the cooler weather, there is usually a decline in the amount of time spent outdoors and the amount of time that windows are left open to let in a breeze. All of this will contribute to an increase in indoor air pollutants, especially if you choose not to run your air because the weather feels “just right”.

Chemicals and pollutants are present in your home year-round, but in the summer, spring and fall, we are either outdoors more or we make sure to leave the windows open so we can take advantage of the great breezes that come through.  In the winter, however, given that we keep the windows closed and spend more time indoors, we create an environment for these pollutants to grow and make a negative impact in our home.

Fortunately, there are a number of things you can do to keep that indoor air at a good quality and we’d love to share that with you!

1. Check your filters.  Make sure you filters are clean and fresh.  In the winter, your filters will fill up faster with these indoor air pollutants and once the filter is at capacity, those pollutants will them escape into the air in your home.

2. Consider an air filtration system.  An air filtration system can remove up to 99.98% of indoor allergens.

Fall is already here and before we know it, the winter months will be making their presence known as well.  If you have been someone who has experienced an increased energy bill during the winter months, we are here to provide you with some energy and money-saving tips for the upcoming season.

  1. Seal your windows and doors.  If you have any gaps in your windows and doors leading to the outside, not only will your air conditioning be working overtime to compensate for the cool air coming in, but that same produced heat will escape through the gap, resulting in a cycle of increased energy cost.
  2. Lower your water heater temperature. We all need to be able to heat our water, right? You can still do so and lower the temperature on your water heater, all at the same time. Adjust the temperature just a tad and notice a change in your energy bill, without compromising your comfort.
  3. Invest in a programmable thermostat. There are those times that you’ll forget to set your thermostat before you leave the house, leaving it running and wasting energy. With a programmable thermostat, the temperature can be set for a specific time and take that worry off of your hands.

For more energy and money-saving tips, reach out to us on Facebook or Twitter, or contact us to discuss!

At Casteel Heating and Cooling, we read all of the reviews that come in and appreciate every last one of them. Take a look at what our customers are saying on Kudzu this month!

“I have to say that my experience with Casteel was the best experience I have ever had with a service company. Sean and Danny were fantastic, knowledgeable, and polite. I am confident in the quality of their work and am quite impressed by the organization of this company as a whole. Well done!”

“Exceptional and excellent installation job by Aron H, great job also by Chris Michel on the advice.”

“I would use this company again based solely on the the knowledge, courtesy and professionalism of the three technicians who worked on replacing two entire systems at my home – Joe, Thomas and Robert!!”

“Bobby Loeble was on time and very curteous. He was knowledgeable and to the point. He helped me pick the right unit for the job. The installers Chavez and Mike were on time and paid attention to detail. They also educated me on the fine points on HVAC and how to care and maintain my new system. Thank you for the great service. I would recommend Casteel for AC and Heating repair/replacement.”

“#52036 Sean & Danny were the installers. Great attention to detail, professionalism, quality. The Trane and thermostat are quite impressive. I am a Engineer myself and appreciate quality when I see it (both units and installers). Although Trane is more expensive by a bit, I can see why now. And will enjoy the benefits for a long time. If all their staff are as good as the ones I had contact with, you can’t go wrong with Casteel.”

“I love this company. The employees are very professional and nice. They even took extra steps to make sure the unit was secure. Jesus Clavez and his team were great!!!!”

Our customers mean the world to us. Thank you to everyone who comes to Casteel for their heating and cooling needs!

Nobody likes the effect that allergens have on you and while we may not be able to stop outside allergens, we can help you to reduce the allergens found in your home by providing you these simple tips.

First, be aware that having a hot and humid house can breed mold and dust mites.  By keeping your temperature at the ideal level of 70 F, with a humidity level of 50% or less, you are helping to decrease the buildup of allergens.  Another great way to combat mold is to use a dehumidifier.  A dehumidifier will significantly reduce the amount of humidity found in a home, lessening the ability for mold to grow.

Cleaning your home isn’t just for when you have guests, but keeping your home on a weekly cleaning routine can drastically reduce allergens too!  By vacuuming (with a HEPA filter), mopping, dusting and washing surfaces in your home, including windows and doors, you can be protecting yourself from having allergens.  It’s also recommended that you change your A/C filters once a month.

Casteel has dehumidifiers and can offer more suggestions for reducing potential allergens in your home.  Go online or call us today for an appointment at (770) 565-5884.  Also visit us on Facebook and Twitter for helpful tips!

Duct Sealing – “air duct testing and repairs to leaky duct work could be the most important energy improvement homeowners can make.” (source: Department of energy)

In houses with forced-air heating and cooling systems, ducts are used to distribute conditioned air throughout the house. In a typical house, however, about 25-40 percent of the air that moves through the duct system is lost due to leaks, holes, and poorly connected ducts. The result is higher utility bills and difficulty keeping the house comfortable, no matter how the thermostat is set.

How do you know that your home has poorly performing ducts?

  • you have high summer and winter utility bills;
  • you have rooms that are difficult to heat and cool;
  • you have stuffy rooms that never seem to feel comfortable;
  • your ducts are located in an attic, crawlspace, or the garage;
  • you find tangled or kinked flexible ducts in your system.

Benefits of Duct Sealing

A duct system that is well-designed and properly sealed can make your home more comfortable, energy efficient, and safer.

Call today or go online to schedule a free evaluation and quote!

At Casteel Heating and Cooling, we pride ourselves in providing world class service, high quality products, affordable prices and exceptional warranties. Our customers feel the same – take a look at what they are saying on Kudzu this month!

“Great Service – We invited 6 companies to bid on replacing our air conditioner that was apparently blown out by lightning. I did a lot of research and learned that the installation is a huge part of the system functioning properly and lasting. We decided to go with Casteel due to their reputation and long experience. Our lead installer, Arron, was very friendly and took the time to explain everything and answer our questions. He and Danny were careful to wear “booties” and put down a protective paper pathway to avoid tracking dirt into our house. I feel confident in the system and their installation.”

“Great experience! – Brian was very courteous and took time to review all my options regarding my air unit. I never felt pressure to over purchase and am pleased with the quotes for new AC components. You always hear about scams in this industry but I fully trust Casteel based on the ease of today’s experience. I will use you again and pass this along to all my friends as a GO TO vendor!! Thank you for easing my anxiety regarding a new AC unit!”

“Great Service – My experience with Casteel was great. Their price was almost half the amount that another heating and cooling company wanted to charge. They came out quickly and my repair was done quickly. Wayne and Sean were great.”

“Beyond Impressed… The entire Casteel team is phenomenal. When my upstairs A/C unit went out, I called a few contractors to get estimates. My sales rep Chris really took the time to educate me on my system and made several recommendations that were extremely valuable. I felt like I was truly getting what I needed at a fair price. Compared to the other estimates I received, Casteel not only offered the most, but came in the least expensive.
Larry & Mike did an amazing job on the install. They kept me fully informed the entire way, were courteous and professional, and even managed to avoid cutting a hole in my walls (which I was fully anticipating based on the way my system runs through my house). I was beyond impressed with the Casteel experience, and I’ll never look for another provider other than Casteel again!”

“Always the Best Service – Just had our original Builders Air Conditioner and Furnace replaced with Casteel’s Trane unit and couldn’t be happier. The techs Chris and Michael arrived on time and promptly completed the work. They were very informative and courteous and left the premises spotless. I would never consider anyone but Casteel for my heating and cooling needs.”

We want to thank all of our customers for your support! Casteel Heating and Cooling would not be a success without all of you. Thanks for choosing us when it comes to your heating and air conditioning needs.

Programmable thermostats allow your home to maintain pre-set temperature levels that are customized to your personal comfort levels. They are typically more convenient, aw well as more accurate, than manual thermostats, and can help cut-down on energy bills.

Most homes will see the return on a programmable thermostat investment in about one year. When used correctly, programmable thermostats can help you save about $150 each year. The programming allows you to set the thermostat so that it is only in use when you are at home, cutting down on unnecessary air conditioner use and energy use.

The program feature is perfect for homeowners who are not at home during the day and have a varied schedule on the weekend. They can be personalized to your schedule, so that the temperature adjusts in the morning when you wake up, at night when you go to sleep, or during the day while you are away.

Programmable thermostats automatically store scheduled settings and repeat them on a daily basis. Most programmable thermostats offer a full week’s worth of scheduling, so you can set a different schedule for each day of the week and weekends. They can also be manually set, so that you can override the programming at your convenience.

The scheduling allowed with programmable thermostats gives you the convenience of never having to worry about turning your AC off before you leave the home or on when you return. It also provides the convenience of having the temperature set at a point that is comfortable for you and your family.

And, not only are they easy to use, they’re also easy on the eye. With an attractive, streamlined design, our thermostats will fit beautifully into any home’s décor.

If you would like to make the switch to a programmable thermostat, please contact us or reach out to us on our Facebook or Twitter pages.

Last month we told you some things to look for that would indicate that your HVAC system needs attention from a specialist. However, a quick fix isn’t always the answer – sometimes the best action is to replace your system entirely. Replacing your system can seem like a large cost upfront, but a new, more efficient system will save you more money over time by reducing your energy bill and minimizing the need for maintenance and repair. Energy Star offers a check-list of signs that indicate that a system needs to be replaced.

The age of your system is a solid indicator of when it will need to be replaced.  Talk to a professional about replacing your system if

  • Your furnace or boiler is more than 15 years old.
  • Your air conditioner or heat pump is more than 10 years old.

Some signs that you system needs to be replaced are obvious and easy to spot, and occur from daily use, such as:

  • Uneven temperature throughout the home; some rooms are too hot while others are too cold.
  • Your cooling or heating system is excessively noisy.
  • Your energy bills start to increase suddenly.
  • Your equipment needs frequent repairs.

You can also spot a system that’s on its way out by some factors that may seem less obvious:

  • Your home is exceptionally dusty, which could be caused by leaky ducts.
  • Your home has problems with keeping a consistent humidity; faulty equipment and leaky duct work can cause air to be too humid in the summer or too dry in the winter.

Let us know if you have noticed any of these signs in your home or if you any questions about upgrading or replacing your system. You can also reach out to us on Facebook or Twitter.

Proper maintenance is one of the most important things you can do in order to keep your AC system in proper working condition, and a major part of that is keeping your air filters clean. Air filters should be cleaned or replaced once a month during peak season to ensure proper performance.

Follow these steps to clean or replace your air filters:

1. Figure out whether your system is a forced air system or a furnace system. In forced air systems, the filter will be located over the vent where the air comes from. In furnace systems, the filter is attached to HVAC unit directly.

2. Sweep or vacuum the floor to remove and dust or dirt surrounding the filter.

3. Turn the system off before you touch the filter.

4. If your system is concealed, you will need to pop or slide open the panel door.

5. On an AC unit, you will be able to slide the filter our. On a regular forced air system, the filter can be easily removed.

6. The size of the filter should be printed on the frame – if the filter is disposable, write down the measurements and purchase a new filter from a hardware store. Go to step 9.

7. If the filter is replaceable, take the filter out and move it to a solid, clean surface outside. Spray it down thoroughly with water, but doo not use detergents, as this can cause dirt stick to the filters.

8. Leave the filter outside to dry.

9. Use arrows and guidelines to put the filter back in properly.

Remember that your unit should be inspected by a professional on a yearly basis. If you have any questions, please contact us or reach out to us on our Facebook or Twitter pages.