Buying a heating and air conditioning system is a hefty investment. We know you want the best quality products as well as the highest quality service. Letting a contractor into your home isn’t a decision to be taken lightly for you and your wallet. We want to make selecting an HVAC professional easy for you. We recommend you fist check the company’s reviews online at Kudzu, then consider the points below recommended by Energy Star.

  • 1. Do Your Research- Research what the license and insurance requirements for HVAC contractors in your state are. You don’t want someone who doesnt meet the requirements! Also, it would be good for you to know what model your current HVAC system is and it’s maintenance history. This way your contactor will be able to better understand your needs.
  • 2. References- Ask the contractor for customer references and simply call and ask them! Make sure you ask the previous customer about the the service or instillation performance and if the contractor stayed on budget and within a timely manner. Customers don’t lie!
  • 3. Referrals- See who your neighbors are using, ask around for some referrals.
  • 4. Special Offers- Like we said, a heating and cooling system is a hefty investment for any homeowner. Ask the contractors if they have any specials or rebates on products.
  • 5. Home Evaluation- Expect a home evaluation. Your HVAC contractor should spend a good deal of time inspecting your home and current system to get a better idea of your needs. If they don’t take the time to inspect your level of insulation, windows and even duct systems they are not doing their job. A good contractor will size the heating and cooling system based on the size of your house and other factors.
  • 6. Get a Signature- Make sure you sign a written proposal with a contractor before they get started. This will protect you by specifying project costs, model numbers, job schedule and warranty information.
  • When you decide to select and HVAC contractor make sure you review the points listed above. You deserve the highest quality in service and products. At Casteel Heating and Cooling we pride ourselves on providing world class service, offering high quality products at affordable prices and backing our work up with exceptional warranties. Good luck on your search!

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