At Casteel Heating and Cooling, take our customer service very seriously.  That’s why we are so happy to see so many great reviews- it means we are doing our job!  Take a look at what our customers are saying on Kudzu this month!

“I appreciate Greg’s conscientousness toward his job and knowledge. I knew I was getting my money’s worth and was pleased with the service. He did a thorough job checking the system and that’s what is what is important during the maintenance.”

“These guys are total pros, from start to finish. This was a service call, and the result was bad news – that I needed a completely new furnace – but the tech took his time explaining why, let me see with his video camera inside the furnace, and explained the options for me. Casteel are always polite, on time, take care of your house and belongings (shoe covers, etc.). It’s hard to go wrong with these guys.”

“We are no strangers to Casteel. Our second home and Casteel came to inspect our furnace prior to its first use this season. I am so thankful I called before starting it up. Had a cracked heat exchanger! They are the most trustworthy people, and I cannot imagine ever calling anyone else. Thanks to everyone who helped us; Brian, Chris, Ryan, Chris and Michael.”

“Great service, thorough maintenance check, friendly staff. We’ve worked with Casteel for the past 5 and a half years, and they take their business personally.”

“The technicians that Casteel sends to me are always competent. What makes Casteel different is that their technicians and office staff are also courteous and respectful. Always a pleasant experience!”

“Casteel successfully serviced two units in my home when I thought I was going to have to replace them. Happy Customer!”

Our customers mean the world to us. Thank you to everyone who comes to Casteel for their heating and cooling needs!

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